Customer Reviews

You can even track us on Facebook for updates.

Please add us on facebook and Write us a review on google

My MacBook pro was dropped really really hard, and out of warranty. The screen was broken, maybe more. Looked around Houston for someplace to repair, and here’s what I found. Apple store genius bar: 700$ for the screen replacement and 1240$ if they had to replace anything/everything else including the logic board [before tax price].

MacFirstAid did not call me back. MacAmerica was very friendly when I went by and told me it would be something like 120$ to diagnose which could be applied to the total. I didn’t want to leave my computer there so I kept looking. They emailed me the next day and stated their costs would be about the same as the apple store. Found another place on the internet down south that also charged something like 90$ for diagnosis. Called a couple mail in services in other cities, but wasn’t thrilled with the turnaround time, or sending my mac off. So then I found UPI. They were very friendly from the start and offered to diagnose my computer before …‎ More » My MacBook pro was dropped really really hard, and out of warranty. The screen was broken, maybe more. Looked around Houston for someplace to repair, and here’s what I found. Apple store genius bar: 700$ for the screen replacement and 1240$ if they had to replace anything/everything else including the logic board [before tax price]. MacFirstAid did not call me back. MacAmerica was very friendly when I went by and told me it would be something like 120$ to diagnose which could be applied to the total. I didn’t want to leave my computer there so I kept looking.

They emailed me the next day and stated their costs would be about the same as the apple store. Found another place on the internet down south that also charged something like 90$ for diagnosis. Called a couple mail in services in other cities, but wasn’t thrilled with the turnaround time, or sending my mac off. So then I found UPI. They were very friendly from the start and offered to diagnose my computer before they did any work! So of course, I took them up on it. They discovered that the primary problem was the screen and they had to adjust a video card component [the video output jack was not working properly]. Otherwise, the logicboard and the remainder of components were working. They did the work on the video card and replaced the screen for 460$ grand total AFTER tax, and my computer is back in working order. Turnaround time was 4 days total for diagnosis, getting the part, and finishing repair. I am so glad I found these guys to work on my apple products and will DEFINITELY go back in the future. Thanks for saving me $$, but more than that, thanks for the friendly service! One area of improvement: their phone line was sometimes busy or the girl answering left me on hold way too long twice without coming back on. I did have to call for the status, but I was also calling frequently b/c I needed my computer back asap. As soon as they had the part and repair they called me immediately with an update. Thanks again guys! I will be back if I ever need apple repairs again!

Read More

So recently I broke my iPhone 3GS when I dropped it getting out of my car. My friend told me about these guys and I didn’t believe they can fix my phone after it dropped and got stepped on .My glass screen and my Lcd  broke.

I went over to this place and they replaced the screens for a fraction of apple cost.

And I still have my warranty. They had a 45 minute turnaround time on the repair  and I didn’t have to buy a new phone and I kept all my contacts.  These guys are the best

Read More

Customer service was excellent. I changed my mind at the last minute on the replacement screen color and they were flexible and accommodated my request. I was in and out in an hour compared to the other locations that cost more for same day service. I also changed my mind on purchasing the case and they did not try to convince me to take something I did not want. I will return for future purchases!

Read More

Please feel free to contact us!